Contact Baughan and Company, www.rocksolidsite.com
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Marketing step 5: SupportTo us, optimization also includes people power. We base our own price on a highly competitive price/hour. It's actually lower than the average for our area. But we find that even this statement is really misleadingly high.As this page goes to press we just reviewed our last few projects and compared time really spent versus the time that we actually billed. |
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We do a lot of "hand holding" with clients, etc., which all seems to get thrown in to our "cost of doing business," i.e., not billed because it's free. So, it really puts the lie to our typical price/hour. The result is a real average cost/hour which is so low that it's embarrassing. (Shhh! Don't tell anyone.) What is the benefit of such careful attention? It helps get you through, even if you don't know much at all about computers! Here's the result --
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Time so expended doesn't pay the bills. But in another sense, we figure that it really does! Be sure to get the full details of our Full Support Program. Around here, support begins when you start putting your site together. Once it's in place and operable, we don't just "drop you and move on." Indeed, our Webmaster service helps you answer those pesky questions that keep coming up through your Web life. We interface with your Web host company to help solve problems. And, we keep our ear to the ground for ideas which may enhance your situation. |
| 1) Web page structure -- | " Show, | ||||||
| 2) Pages to use -- | tell | ||||||
| 3) Sales/Marketing language -- | sell | ||||||
| 4) Being pro-active -- | serve | ||||||
| 5) Being reactive -- | support | ||||||
| 6) Using stats to succeed -- | track | ||||||
| 7) Submission -- | deliver." |
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